Do You Have questions?
We’ve got you covered!

Here’s everything you need to know before your visit to Gambado.

How long can we play for? 

Each play session lasts 1 hour and 45 minutes of non-stop fun!

What ages is Gambado suitable for?

Gambado is perfect for children aged 0-12. Older siblings are welcome too. Our special baby section is just for our tiniest visitors aged 0-2.

What should the kids wear?

Comfy clothes are best - think long sleeves and trousers/leggings. Don't forget those socks - they're a must! Dark socks work best for our dodgems.

Is parking easy to find? 

If you’re arriving by car, there are a few parking options nearby:

Street parking – The cheapest choice. It’s free on Sundays and around £2 per hour on other days.
Chelsea Wharf Car Park – Just a short walk away. See location here.
Imperial Wharf Car Park – We can no longer validate tickets here, but visitors do get 20% offSee location here.

Please note: There is a Low Traffic Neighbourhood (LTN) area close by. Make sure to watch out for all signage, as driving through the LTN could result in a fine.

That said, the easiest and most convenient way to reach Gambado is on foot, by bike, or using public transport (Overground or local buses).

Why do customers need to register at Gambado? 

We take your little ones' safety super seriously! Our registration system makes sure children only leave with the adults they arrived with. Save time by pre-registering online before your visit!

Why do adults need to pay too? 

We're all about family fun! Most of our amazing play areas are perfect for grown-ups to join in the adventure. Plus, it helps us maintain a comfortable, not-too-crowded environment for everyone!

Who watches the children? 

Parents and guardians are the superheroes in charge of supervising their children. One adult (18+) must stay in the centre at all times.

Can we bring our own food? 

No, we cannot allow outside food and drink for allergy prevention reasons. Our yummy café has treats for everyone! We do make an exception for Baby Food for children U1.

If you or your child has severe allergies, please contact us in advance.

Can we book the whole place? 

Yes! For amazing family celebrations and children's parties. Check out our party page for all the exciting details!

Do you cater to special needs? 

Absolutely! Carers can help children enjoy our rides and enter free during weekday term-time sessions (with proof of disability). We also host special S.E.N sessions.

Do you offer NHS discounts? 

Yes! Our NHS heroes get 10% off our Tiger Party package Monday-Thursday during term time. Just flash your NHS photo ID when booking. The discount applies to your final payment only.

Can we take photos? 

Snap away! Just make sure you're only photographing your own little stars. Videos are for private party areas only.

What happens to lost items? 

We keep forgotten treasures at reception for 1 month. Valuable items get extra safety in our secure safe.

Why do I need to share my details? 

It's all about keeping your kids safe! Your information helps us manage our secure entry and exit gates properly.

How can we share our feedback? 

We'd love to hear from you! Pop over to the contact us section of our website and fill out our feedback form.

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🥳 Birthday Parties

Zero stress parties that make their special day unforgettable!

🎟️ Memberships

Join the Gambado family play everyday!

📞 contact us

Have a question? talk to our freindly team today!

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SIGN-UP AND GET A 10% Discount!

Sign-up to our email list and be the first to know about events and promotions and special offers. The 10% discount is for day pass play sessions only and one per person.

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